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February 27, 2025

Mastering a Seamless Transition to Shopify with Our E-commerce Expertise

At Cross Digital we specialise in providing bespoke digital solutions that can transform your online presence, streamline your operations, and boost your performance. With our expert team by your side, we offer cutting-edge web and app development services along with innovative digital marketing strategies designed to maximise your brand's impact.

One of Our Success Stories: From £1.5 Million Turnover to New Heights

We helped a thriving eCommerce business transition from WordPress and WooCommerce to Shopify—a move that was pivotal in scaling their operations and enhancing their customer experience. This transition was not just about changing platforms but about ensuring a smooth, error-free migration that allowed the business to continue growing without missing a beat.

Here’s how we did it

Comprehensive Pre-Migration Assessment

Before any code was written or data transferred, we began with a thorough pre-migration assessment. This involved documenting critical data such as the number of subscriptions and active users on the current system. We also confirmed team roles and responsibilities and created a robust rollback plan—because in business, preparation is everything.

Data Export, Cleansing, and Import

We expertly managed the complex process of exporting and cleansing data during the migration of subscriptions from WordPress/WooCommerce to Shopify.

Using the Import Export Suite WooCommerce plugin, we ensured a seamless transition by addressing known CSV export issues that could cause order discrepancies. Our thorough data cleansing organised spreadsheet columns to fit the Appstle subscription app's template and matched each line item to its Shopify record, preventing billing errors and ensuring a smooth transition for both the business and its customers.

Old Site Backup, Safeguarding, and Domain Transfer

We prioritised safeguarding the legacy systems by performing a final backup of the original WordPress site and creating a staging environment with GoDaddy to ensure a smooth transfer without disrupting live operations.

After securing the backup, we deactivated all recurring subscriptions on WordPress to prevent double charging. We then initiated the domain transfer, updated DNS settings to point to the new Shopify store, and verified that everything was live and functioning as expected.

Post-Migration Monitoring and Launch Announcement

Even after the migration, our job wasn’t done. We continuously monitored the new site for any issues such as 404 errors, ensuring that 301 redirects were properly set up. Finally, we announced the launch of the new site, providing clear instructions and support to ensure a smooth transition for all users.

We are more than just a digital agency; we are your partners in growth!

Building a successful e-commerce platform is about more than just listing products. It’s about creating an engaging, user-friendly experience that simplifies the shopping process and encourages repeat business. We’ll build an e-commerce platform that’s easy to navigate, secure, and designed to convert visitors into loyal customers. Our team has the expertise and experience to deliver results that exceed your expectations. We pride ourselves on our meticulous approach to every project, ensuring that every detail is handled with care so that you can focus on what you do best running your business.

Ready to Transform Your Business? Get in touch with us and Let’s build something amazing together!

Toby Venning
CEO
Toby is a visionary leader driving innovation and growth, combining tech, and marketing expertise to shape the future. With over seven years of experience across healthcare, recruitment, technology, and AI, he thrives at the intersection of strategy and innovation. Holding an MSc in International Innovation (Entrepreneurship), a BSc in Marketing, and an AI certification from Oxford, he brings a bold, forward-thinking approach to business.

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